January 2024 - Present
Principal Global Lead: Learning Management (Product Team)
- Contribute and lead teams that create the go-to-market strategy and product road map for all Learning Management development within Canvas branded products (Canvas, Credentials, Studio, Catalog, and AI)
- Participate on cross-functional teams that are foundational in creating the initial AI features for Instructure products, and in interviewing top customers in this process
- Beta Testing Canvas' newest features with participating school (Currently facilitating Khanmigo beta inside of Canvas, as well as AI Translation, and AI Discussion Summaries betas)
- Co-create marketing collateral with marketing managers and align Instructure's Go-To-Market strategy with current education needs and demands
- Provide thought leadership internally and externally in order to provide the trusted partnership that Instructure is known for
September 2022 – January 2024
Higher Education Senior Account Executive (Custom Development)
- Forged the foundation for a revamped Custom Development Services business by Instructure
- Created the first exclusive cDev pipeline and processes leveraging Salesforce, Clari, Outreach, etc.
- Created and implemented the first cDev go-to-market strategy which included:
- Creating & conducting webinars for Sales Generated Opportunities
- Strategically targeting & presenting at conferences including OLC Innovate, Educause, & CBExchange
- Redefined how cDev services can play a role in New Logo evaluations
May 2017 – September 2022
Higher Education Sr. Solutions Engineer
- Present the Canvas Learning Management System (LMS) as a product (and Instructure as a partner) to all institutional stakeholders involved at colleges and universities in the US
- Contribute to ongoing conversations about instructional design, course management, and feature development for the Canvas LMS
- Perform customer needs assessments and solution finding sessions in order to assist the implementation process
- Track progress on projects through consistent record-keeping and knowledge-sharing
- Served as the solutions engineering team’s subject matter expert for how the Canvas LMS integrates with the partner vendors (ex. publishers, business intelligence tools, etc.)
- Was in charge of organizing and schedule all SE professional development throughout the Americas
- Organized global SE professional development initiatives
July 2014-May 2017
K-12 Solutions Engineer
- Present the Canvas Learning Management System (LMS) as a product (and Instructure as a partner) to all institutional stakeholders involved at K-12 institutions in the US
- Contribute to ongoing conversations about instructional design, course management, and feature development for the Canvas LMS
- Perform customer needs assessments and solution finding sessions in order to assist the implementation process
- Track progress on projects through consistent record-keeping and knowledge-sharing